Privacy Policy

At our printing service, we are committed to maintaining the privacy and security of your personal information. When you place an order, we collect essential details such as your name, address, phone number, and email address to ensure a smooth transaction and timely delivery of your printed materials.

In addition to order details, we may also gather information regarding your preferences and the types of printed products you request. This data enables us to tailor our services to meet your specific needs and enhance your overall experience with our printing solutions.

We may collect payment information during the checkout process to facilitate the secure processing of your transactions. Rest assured that we utilise industry-standard encryption methods to protect your financial details and ensure they are handled with the utmost care.

Cookies and similar tracking technologies may also be employed on our website to improve functionality and analyse user behaviour. This information helps us to optimise our website's performance and provide you with a more personalised service.

Your trust is important to us, and we are dedicated to using your personal information only for the purposes outlined in our privacy policy. We do not sell or share your information with third parties without your consent, ensuring that your data remains safe and confidential throughout your interaction with our printing services.

How Do We Use Your Personal Information?

We collect Order Information primarily to process any orders you place through our Site. This includes handling your payment details, coordinating shipping, and issuing invoices and order confirmations. 

Moreover, we utilise this Order Information for the following essential purposes: - 

  • To communicate effectively with you. - 
  • To evaluate our orders for any potential risks or fraudulent activity. - 
  • To share information or promotions related to our products or services, consistent with the preferences you have indicated to us. 

In relation to the Device Information we gather, this data aids us in identifying potential risks and fraud (notably via your IP address) and enhances our efforts to improve and optimise our Site. 

Specifically, we analyse how customers navigate and engage with our Site, allowing us to review the effectiveness of our marketing and advertising initiatives. 

Additionally, we leverage Device Information to refine our marketing strategies, ensuring they are directed towards individuals who may have an interest in our products or services.

Disclosure of Personal Information

We may disclose your Personal Information to third parties to facilitate its use as outlined in the preceding sections. 

For instance, we engage Shopify to operate our online store; further details regarding Shopify's handling of Personal Information can be found at the following link: https://www.shopify.com/legal/privacy. 

Additionally, we utilise Google Analytics to gain insights into customer interactions with our website; comprehensive information on how Google processes Personal Information is available at: https://www.google.com/intl/en/policies/privacy/. 

Should you wish to opt-out of Google Analytics, you may do so here: https://tools.google.com/dlpage/gaoptout. 

Moreover, we may disclose your Personal Information as necessary to adhere to relevant legal obligations, respond to subpoenas, search warrants, or other lawful requests for information, or to safeguard our rights and interests.

Behavioural Advertising

As previously detailed, we utilise your Personal Information to deliver targeted advertisements and marketing communications that are likely to be of interest to you. 

For further information on the mechanisms of targeted advertising, we recommend visiting the educational resources provided by the Network Advertising Initiative (NAI) at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

Should you wish to opt out of targeted advertising, please utilise the following links: - 

  • Facebook: https://www.facebook.com/settings/?tab=ads - 
  • Google: https://www.google.com/settings/ads/anonymous - 
  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

Additionally, you may opt out of several of these services by accessing the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

Your Rights

 As a resident of the UK, you possess the right to access the personal information that we retain about you, as well as the right to request corrections, updates, or deletions of such information. Should you wish to exercise these rights, please do not hesitate to contact us at customerservice@pic2art.co.uk. 

Furthermore, it is pertinent to note that, as the UK resident, your information is processed in the context of fulfilling contractual obligations we may hold with you, such as those arising from an order placed through our website.

Data Retention

Upon placing an order via the Site, we will retain your Order Information in our records until such time as you request its deletion.

Changes

We may periodically revise this privacy policy to incorporate updates that reflect changes in our practices or to comply with operational, legal, or regulatory requirements. 

Minors

The Site is not designed for use by individuals under the age of 18 unless they have obtained consent from their legal guardians.

Contact Us

For further information regarding our privacy practices, to address any queries, or to file a complaint, please reach out to us via email at customerservice@pic2art.co.uk

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